App Support Center

Support & Help

This page supports Xiaoman Account, LightPaint Camera, AI Magic Book, Clean Barometer, TimeWidgets, and Notee.

Contact

Xiaoman Account (Family Growth)

Q: How can I recover my account?
A: Please use the in-app recovery flow or contact support by email for assistance.

Q: How can I delete my account?
A: Please see the Account Deletion page. Deletion can be initiated inside the app.

LightPaint Camera (Creative Photography)

Q: What exposure durations are supported?
A: Light painting capture from 1 second to 90 seconds is supported.

Q: Where are saved photos stored?
A: Photos are saved to the system Photos library.

Q: What happens when I save a flipped result?
A: The flipped final image is saved, and the watermark is composited at the last step before export.

AI Magic Book (AI Portrait Inspiration)

Q: What can I do in the app?
A: You can browse templates, view reference images, copy Chinese prompts, and receive remotely updated inspiration content.

Q: Is an account required?
A: The current browsing and reference features do not require an account. If personalized features are added later, the app will explain them in context.

Clean Barometer (Minimal Pressure Logging)

Q: Which devices support real-time pressure measurement?
A: An iPhone or Apple Watch with a barometric sensor is required. If the device does not support it, the app will indicate that real-time measurement is unavailable.

Q: What is the difference between measured pressure and sea-level pressure?
A: Measured pressure comes from the device sensor. Sea-level pressure is an approximate conversion using local altitude so it is easier to compare with weather services.

Q: Where are records stored?
A: Records are stored locally on the device and can be shared with the widget and Apple Watch through shared data storage.

Q: Why is location permission needed?
A: Location is used to get the place name and altitude, and to save the related location when you choose to log environment data.

TimeWidgets (Clean Countdown)

Q: What does this app do?
A: It lets you create countdowns and show them on iPhone Home Screen widgets, with customizable colors, backgrounds, and display styles.

Q: Why do the in-app preview and widget look similar?
A: TimeWidgets uses a shared component system so the in-app preview and widget presentation follow the same visual and layout logic as closely as possible.

Q: Where is countdown data stored?
A: Countdown content, style preferences, and background settings are stored locally on the device and shared with the widget through the system app group container.

Q: Is an account required?
A: No account is required for the core countdown and widget features.

Notee (Productivity)

Q: Where are my notes stored?
A: Notes are plain .md files in the folder you choose on your device or in your own iCloud Drive.

Q: How do I sync with Notee for Mac using iCloud Drive?
A: Put your notes folder in iCloud Drive, enable iCloud Drive on both devices using the same Apple Account, and choose that same folder in Notee on iPhone or iPad and on Mac. Apple’s iCloud service syncs the files.

Q: Is an account required?
A: No. Notee has no account system and requires no registration or sign-in.

Q: How can I contact support?
A: Email davidtehe@gmail.com, preferably with the subject “Notee Support”.

Response Time

We usually reply within 1 to 3 business days.